Devorver Apologizes to "Fall Guys" Players Who Accidentally Received Key Refunds

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Devorver Apologizes to "Fall Guys" Players Who Accidentally Received Key Refunds

Many Argentine players complained on Twitter and the Fall Guys subreddit yesterday that keys they had legitimately purchased on the official Fall Guys site were suddenly refunded. The keys you received belong to a batch that was abused by scammers looking for a quick profit." As a result, we disabled all keys in the batch and issued refunds to all affected customers."

But here's the problem. Players had initially paid 325 ARS for these keys, or about $4.5/£3. Devolver, however, said that the original price was a mistake and subsequently raised the price to 720 ARS (about $10/7.50 lbs.). This meant that refunded players who had purchased legitimate keys could no longer re-purchase the game at the price they had originally paid.

DevolverDigital has now issued an official statement saying, "We sincerely apologize for the unfortunate error that resulted in the cancellation of the authorized keys purchased by our community, which was our mistake." The statement claims that affected players can contact Devolver to "recover their copy of the game."

In a statement to PC Gamer, Devolver further clarified this point Players affected by either issue will soon receive a free key.

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